If your not aware, quota's affect you and your purchase more than any other aspect of your purchase. Salespeople, and their management are constantly looking to meet a quota to ensure job protection, and once they have, they need to exceed the mark for personal gain. What this does is shift the mindset of every salesperson whether consciously or subconsciously to seek a close oriented mindset regardless of solution fit. It fosters fake personalities or sales miming/caricatures, intense levels of spin, and at its worst, most deceptive, or self-serving levels, an utter disregard for client well-being.
Making matters worse are the increases in sales quotas and decreasing sales compensations packages, causing more and more desperate action by representatives.
At Softlyze, we don't have a quota on a single broker. We have goals, performance, and conduct standards, as well as accountability expectations, but we have voluntarily chosen to eliminate a sales quota for fear of its harmful power and influence.