Vendor Involvment
Standard Pre-Sales
Having conducted vendor outreach and clarified your expectations, we fully rely on their involvement for any initial demo's and pre-sales involvement. While very capable of getting answers to questions on your behalf, we seek your comfort, and to start the process of facilitating a dialogue and corresponding confidence between you and the vendor.
In not being product specialists, we will differ any technical questions to the vendor presales aids directly, and make sure that you have access to the necessary contacts throughout your purchase experience. We remain on your side and look to streamline and facilitate only the most appropriate vendor discussions so you don't feel like a script or narrative is what's driving your vendor interaction.
VENDOR INVOLVEMENT
JOINT PARTICIPATION
We're brokers, not isolated solution experts, we leave that to the vendors responsible for their products. Our duty is to support you, manage your needs, and to ensure adequate vendor participation and representation from the solutions most relevant. We work directly with the vendors, through distribution channels, that ensure vendor participation in any relevant demo's, involvement in necessary technical dialogue, and eventually traditional support & maintenance responsibilities. While the purchase experience is vastly different, the process and fullfilment is virtually indistinguishable.
